Introduction

3Keel LLP is committed to respecting the privacy and personal data of our customers, staff, and associates, as well as commercially confidential data. This statement sets out what data we hold and how we store, access, use, and remove it from our business with regards to our ‘Data Services’ products.

Commercially Sensitive Data

Why we hold commercial data

3Keel’s Data Services products provide our clients with detailed information on their commodities supply chains. In order to provide this service, we receive authorisation from the client to collect data from companies within the supply chain on their behalf, including but not limited to:

  • Company name, location and associated site certifications
  • Volumes of products sold to the client within a defined period
  • Second tier supplier and commodity trader names
  • Location of origin of products or commodities
  • Documented evidence of purchase of goods or materials (e.g. invoices, delivery notes, certificates)

This data is collected through a password protected online portal, and is then compiled and provided to the client.

Data may also be processed in order to produce anonymised industry-level reports, with all information aggregated to ensure confidentiality is maintained.

3Keel Policy

  1. Commercially sensitive data is held securely within 3Keel systems and requires approved credentials to access using two factor authentication.
  2. Data is collected through an online portal. All passwords are encrypted and are not able to be viewed by 3Keel.
  3. By submitting their data, a company agrees that any information supplied to 3Keel via the online portal or submission form which is linked to a specific client can be provided back to the client.
  4. Only one representative from each company has access to the portal to provide or review this information. These contacts are confirmed in advance by either the client, or by 3Keel with the express permission of the client.
  5. Any requests to amend the contact associated with a company’s account should be made by e-mailing data.services@3keel.com.
  6. No commercially sensitive data will be shared publicly. Information will only be presented publicly in an aggregated format to ensure that nothing is directly attributable to any individual company.
  7. Commercially sensitive data will be removed from our system when a programme concludes.

Personal Data

Why we have personal data

Our businesses uses personal data when it is relevant and appropriate for carrying out our work, employing staff, or appointing sub-contractors.

The information you submit as part of a Data Services programme will only be used for the purposes of delivering this information to your retail customers. Your personal details will not be added to a marketing database and all contact details will be destroyed following the termination of the programme with the retail client.

The data we collect is kept private and used in accordance with the UK Data Protection Act 1998 and the EC Privacy and Electronic Communications Regulations 2003.

3Keel Policy

  1. Personal data is held securely within 3Keel systems and requires approved credentials to access using two factor authentication.
  2. If the purpose of data use changes, the owner or provider of the data must be informed and give their consent to the change.
  3. All personal data held by 3Keel will only be used for internal and client purposes and will never be passed on to other organisations or third parties.
  4. Sensitive personal data must be transferred via Secure Socket Layer (SSL).
  5. Owners have the right to opt out of the processing or use of their personal data at any time.
  6. Personal data will be removed from our system when a programme concludes or if we have not been in contact with an individual for twelve months.
  7. You may request a copy of any personal data we hold on you, at any time, by e-mailing office@3Keel.com.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for one year. If you log out of your account, the login cookies will be removed.